A long-awaited update to the patient privacy and security rules that were established 10 years ago under HIPAA (the Health Insurance Portability and Accountability Act) is meaning significant changes for family physicians and their practices.
While many physicians have embraced the opportunity to finally be paid for the non-face-to-face services associated with managing patients' chronic conditions, meeting Medicare's billing requirements is challenging.
More recently, healthcare had begun to recognize the crucial role emotional intelligence in patient-centered care. Indeed, providers’ EQ may be just as important as IQ in healing patients. Emotional intelligence is also an essential trait among staffers who work directly with patients.